Ashish Singh
If you are given the choice to choose between a home care agency or an NDIS registered provider in Melbourne, who would you pick? As much as your personal preferences are a concern, choosing a service delivery model that is right for your health, goals, and future needs is crucial.
In Melbourne, the rise of home care assistance and NDIS registered providers are making significant contributions in the lives of people. However, each of them have different purposes but both aim to make people with disabilities lead a fulfilling life.
In this blog, we will compare the service delivery models of home care agencies and disability service providers, highlighting their unique approaches, services, and results for individuals fighting disabilities.
Defining Service Delivery Models
Before comparing the two different service delivery models, let’s first understand the meaning of service delivery model.
A service delivery model is a framework or method that care providers use to organise, manage, and deliver services to permanently disabled individuals. Choosing one specific type of service delivery model matters as it influences the type of care a person receives.
If you are a person with a disability, choosing one service delivery method that can very well reduce the impact of disability, meet your personal needs, and goals is crucial. On the other hand, it also affects provider’s ability to deliver high-quality care and treatments on a regular basis.
In Australia, home care agencies and NDIS registered providers in Melbourne are two of the most prominent providers. Their aim is to make a person with a disability live an independent life. Let’s get an overview of each of their service models.
Overview of Home Care Service Delivery
A home care model is primarily the best way to receive care within the comfort of your home. Many home care agencies offer personalised assistance to make their clients independent and healthy, while achieving their personal goals. If you are an elderly person, or are recovering from illnesses or surgery, or are dealing with disabilities, home care agency professionals are your companions to make your everyday life easier.
Type of Services You Will Receive:
Home care agencies offer various services like personal hygiene, medications, and day-to-day living tasks.
Personal Care:
Under this service, you receive assistance for bathing, dressing, grooming, and toileting.
Medical Support:
In medical support, you can expect the provider to manage your medications, schedule the right time and dosages, treat your wounds, and coordinate with your healthcare providers to track your progress.
Companionship:
In this service, home care assistants offer social and emotional support to overcome the feelings of depression and isolation.
Household Tasks:
Under this service, home care professionals accompany you for housekeeping, household chores, meal preparation, and grocery shopping.
Customised Approach:
As the home care agency in Melbourne offers in-home care and assistance, their goal is more inclined towards working as per your lifestyle and health requirements. For this reason, apart from offering one-to-one daily assistance, they are flexible with your routine too. Whether you need care for a few hours each week or require round-the-clock support, home care assistance is available as per your lifestyle.
Overview of Disability Service Model
A disability service provider in Melbourne is primarily an organisation that functions independently but follows the NDIS plan, its funding, and scope of services. That means you get high-quality care that is safe and goal-oriented at the provider's care facility. This includes emotional, physical, social, and cognitive support as per your NDIS plan.
National Disability Insurance Scheme (NDIS) is a funding support that only eligible people with disabilities receive to make their overall lives better.
Unlike in-home personalised services, these services are more structured and are usually given in either in the provider’s facilities or at home. Having said that, NDIS registered providers always ask for your goals, needs, and personal choices before making the NDIS plan, so it is worth saying that you receive personalised benefits as much as you receive with a home care agency in Melbourne.
Types of Services Offered:
Here are some types of services that you can expect:
Support Coordination:
Under this service, you can understand everything about NDIS, its funding, and guidelines in an easy manner. Providers also assist in coordinating with other caregivers or healthcare professionals on your behalf to make your treatment plan more effective.
Skill Development:
Under this service, you will receive training and guidance on learning basic life skills. This includes budgeting, using public transports, learning about business, preparing for new jobs, dealing with behaviour changes, and exploring new hobbies and skills.
Community Participation:
In community participation services, providers ask NDIS participants to take part and engage in centre-based social activities and attend community events to develop social skills and make new friends.
Community-Based Approach:
One of the main motives of an NDIS service provider in Melbourne is to build a society where people with disabilities feel included and live an independent life. For that matter, these providers encourage their participants in many ways. Some of them are to build connections with community members, take part in social and recreational activities, or access community resources, or combine each of these services together.
The approach to this process is simply to break barriers, eliminate social stigma, and make a person with disability live an empowering life in their community.
Key Differences in Service Delivery Models
Individual vs. Community Focus:
Home care agencies focus on nursing, assisting with household tasks, and offer emotional help to people who are not necessarily a person with permanent disabilities. Their attention is on any person who is struggling with continuing their daily activities and unable to fulfil their basic needs.
In contrast, disability services focus on personal, social, life transition, travel, accommodation, and high-intensity care needs. They offer support to eligible NDIS participants and make them a part of their community.
Customisation and Flexibility:
Home care services are more customised and flexible as per the routine, health, and needs of the person receiving care.
While the NDIS service provider in Melbourne, even though they are making an individual NDIS plan, has a specific goal behind every service. This can be rehabilitation, social inclusion, or independence.
Achieving Goal:
Home care may focus more on maintaining comfort and quality of life. But disability service providers often work towards specific outcomes like skill development and independence.
Regulatory Frameworks:
Home care agencies work as per state or regional healthcare laws. These regulations include licensing requirements for caregivers, standards for care delivery, and guidelines for managing client health and safety.
NDIS disability services have regulations that focus on empowering people with disabilities and respecting their rights and responsibilities. These regulations can be goal-oriented, or to maintain their independence, or to build a community.
Final Words
We hope you liked reading this blog. We began with outlining the meaning of the service delivery model and why it matters. We also explained each of these models to make a person with a disability choose a better approach and service for their needs.
In the end, we compared home care and NDIS registered providers on the basis of their focus, customisation, goal, and regulatory framework. Understanding these differences when choosing the right care model for oneself or a loved one is extremely essential.
Remember to consider your specific circumstances when selecting a care provider. If you are choosing an NDIS provider in Melbourne, choose Ability All Care for comprehensive needs.
